Contact Us - Annuities

Important - Never Send Confidential Information via eMail
You should never put confidential information, such as account or social security numbers, in any e-mail communication. If you have questions about a specific account, including:
- eMail Address Change
- Form Requests
- Password Resets

you should contact us directly using the phone number on this page.

If you would like to contact us:

E-mail Us

Call Us
Call 888-778-2888 for current unit prices, fixed rates, and account value information 24 hours a day through the Automated Voice Response System. For account information, you will need your annuity number and your PIN or Password to access the system.

Our service center is open from 8:00 A.M. to 7:00 P.M. Eastern Time, Monday through Thursday and Friday, 8:00 A.M. to 6:00 P.M. Eastern Time.

Fax Us

Write To Us

Regular Mail
Prudential Annuities 
P.O. Box 7960
Philadelphia, PA 19176

  Overnight Mail
Prudential Annuities
2101 Welsh Road
Dresher, PA 19025